But beyond this there are significant differences in the extent of their after sales service.Ībus don’t advertise much about their general customer service but I’ve heard good things about broken parts and even lost locks being replaced for free. And regular cleaning and lubrication can eliminate the problem of their locks jamming or sticking.Īll three brands offer a key replacement service and the option to buy keyed alike locks. They’re still not quite up to the standards of Abus or Kryptonite, but this is reflected in the price. However, more recently they have completely overhauled the technology and production techniques used in their locks, and there has been a marked improvement in both quality and reliability. In the past, OnGuard locks had a reputation for somewhat poorer quality. Their locks are generally well made, perform reasonably well in adverse weather conditions and last a long time. While Kryptonite don’t quite match Abus for quality or reliability, they’re not far off. In fact, here’s a great article on the manufacturing and testing processes at Abus. But European steel certainly has a better reputation for quality than Chinese steel.Īnd for those locks still manufactured in Germany, closer control over the production process makes it easier for Abus to ensure consistently high build quality and reliability. Whether this makes any difference is debatable of course. Perhaps this is to do with where the locks are manufactured? While Kryptonite and OnGuard are US brands that manufacture their locks in Taiwan and China, Abus are a German brand that still manufacture at least some of their locks in Europe.
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